Question 1

Do I need to pay a deposit to book?

Accepted Answer

No. All bookings are confirmed with zero advance deposit. You pay your driver directly, in cash or by card, once you arrive safely at your destination.

Question 2

What happens if my flight is delayed?

Accepted Answer

Our dispatch team tracks your flight in real time. If your flight is delayed, your pickup schedule updates automatically at no extra cost to you.

Question 3

Can you stop at a Miqat boundary on the way to Makkah?

Accepted Answer

Yes. Let us know when booking and your driver will make a complimentary stop at the relevant Miqat (such as Masjid Dhul Hulayfah / Abyar Ali or Yalamlam) so you can enter the state of Ihram.

Question 4

Are your drivers licensed and experienced?

Accepted Answer

All of our chauffeurs are professionally licensed and highly experienced with the routes between Jeddah, Makkah, and Madinah, including all sacred-site protocols.

Question 5

Do you offer larger vehicles for groups or delegations?

Accepted Answer

Yes — from a 4-seat sedan up to a 24-seat Toyota Coaster for larger groups and delegations. Contact us for a custom itinerary and group rate.

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