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Help & FAQs
Frequently Asked Questions
Got questions about fares, airport pickups, Miqat stops, or payments? Find instant answers below.
No. All bookings are confirmed with zero advance deposit. You pay your driver directly, in cash or by card, once you arrive safely at your destination.
Send us your route, travel date, and passenger count on WhatsApp or by phone. We reply with a fixed fare quote — once you confirm, your booking and driver are locked in. You can also use the quick booking form on our website.
Cash and card payments are both accepted, paid directly to your driver at the end of the journey. There is no online prepayment required to reserve your ride.
Yes. Since bookings are confirmed by WhatsApp or phone without an advance deposit, you can cancel or reschedule at no cost by messaging us as early as possible before your pickup time.